At Superior Sales Store, we understand that the journey of your premium fireplace doesn’t end at checkout—it continues right to your doorstep. As your premier destination for premium fireplaces and heating solutions, we’ve streamlined our global delivery process to ensure your elegant heating solution arrives safely and efficiently, no matter where you are in the world.
Our Commitment to Seamless Delivery
Just as we carefully curate our collection of fireplaces, inserts, and heating accessories, we’ve meticulously designed our delivery services to reflect the same standard of excellence. From the moment you place your order to the installation of your new centerpiece, we’re dedicated to providing a delivery experience that matches the quality of our products.
Standard Shipping
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Shipping Fee: $12.95
Ideal for customers seeking a balance between speed and affordability. Our standard shipping option ensures your premium fireplace arrives within two weeks of dispatch, carefully handled by our trusted logistics partners.
Free Shipping
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Shipping Fee: FREE for orders over $50
Perfect for budget-conscious homeowners who don’t mind waiting a little longer. We’re proud to offer complimentary shipping on all qualifying orders, making our premium heating solutions even more accessible.
Order Processing Timeline
Before your fireplace begins its journey, our team dedicates 1-2 business days to carefully prepare your order. This includes quality verification, secure packaging, and documentation preparation—ensuring your premium product arrives in perfect condition.
Global Reach with Regional Considerations
While we proudly serve customers worldwide, we currently cannot ship to Asia and select remote areas due to logistical constraints. This allows us to maintain our commitment to delivery timelines and product condition for the regions we do serve.
Please note: Delivery times are estimates and may be affected by factors beyond our control, including customs processing, weather conditions, and local carrier efficiency. We appreciate your understanding and patience.
From Our Detroit Headquarters to Your Home
Every fireplace, insert, and heating accessory begins its journey from our Detroit, Michigan headquarters. Our strategic location allows for efficient distribution across North America and seamless international shipping to our global clientele of homeowners, interior designers, renovation experts, and architects.
Delivery Support
Have questions about delivery to your specific location? Our customer service team is here to help:
Email: [email protected]
We’re committed to ensuring your premium fireplace arrives safely, allowing you to transform your house into the warm, inviting home you envision.
Thank you for choosing Superior Sales Store—where premium heating meets global delivery excellence.